For Florida (Holten in the second part)
Booking and Payment: The person who initiated the booking contract is responsible for all payments in respect of the booking. Reservations will be confirmed upon payment of an advance payment. This amount should be sent within 5 days of the initial telephone or e–mail booking or your option will be automatically released. The balance should be paid no later than 8 weeks prior to the commencement of rental. Should payment not arrive by this time the booking may be cancelled and the cancellation charges below will come into effect. Full payment will be required for bookings made within 8 weeks of departure. Only the individuals shown on the booking form are allowed in the villa up to a maximum of 8. Cancellations You may cancel your booking at any time. Cancellation charges will apply as follows: If the balance of payment is not made in full 8 weeks prior to the commencement of the rental, we reserve the right to cancel the booking and the deposit will be forfeit. If cancelled between 6 and 8 weeks before the arrival date at the property, 50% of the full fee will be forfeit. If cancelled between 4 and 6 weeks before the arrival date at property, 75% of the full fee will be forfeit. Cancellation within 4 weeks of arrival date, the full rental will be forfeited. We will endeavor to re-let the villa on similar terms if you cancel. If we are successful in doing so, the deposit only will be forfeited. All cancellations must be confirmed by the person named on the booking form. Unavoidable Changes If circumstances arise beyond our control, we reserve the right to cancel the booking and in such event all sums paid will be refunded. No interest or compensation will be paid. Or alternatively, subject to availability we will offer alternative premises of similar standard if a major change in the booking is necessary. If this is necessary we will endeavor to give as much notice as is reasonably possible. However, if the guest does not wish to be relocated then all sums paid for the property shall be returned without interest or compensation. Security Deposit A conditional refundable security deposit of $ 360 per week of stay will put as a hold on the same credit card two weeks in advance of the commencement of the rental, to cover any breakage, damage or losses whilst staying in the villa. The guest is solely responsible for any damages or breakages that may be caused to the villa or its contents. All or part of the security deposit may be retained by them to cover excess cleaning costs, replacement or repairs to the villa or its contents, excessive utility bills, e.g. leaving appliances on throughout your stay or created by external doors being left open whilst the air-conditioning is on. The management company will check the villa before and after a guest rental. Any defects or damage found on arrival must be notified to the Management Company within 24 hours of arrival or you may be held liable. Arrival/Departure. The premises will be available for occupation from 4.00pm on the first day of the rental period and must be vacated by 10.00am on the day of departure. Liability No liability is accepted by the owner or their Management Company whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the villa or pool. This waiver extends to people visiting the villa as guests of the guest(s). Pool/spa heat If the guest elects to pay for pool/spa heat then we will endeavor to ensure that the pool temperature will reach a maximum 87 degrees F (31 degrees Celsius) and spa 100 degrees F (37.8 degrees Celsius), however these temperatures cannot be guaranteed. Sometimes things do go wrong with pool heat or filtration systems that are beyond our control. Should this occur we will do everything in our power to correct the situation, if we are unable to correct the situation within a reasonable time we will refund a fair proportion of the price we have charged for the defective service (e.g. pool heat). You may choose for heating when you are at the premises. Just contact our Property Manager and pay US$ 25 per day of heating directly to them. Please note that if they have to come extra, they may charge a call-out fee. Watersong Resort Watersong Resort is owned and managed by the Watersong Home Owners Association and as such we cannot be held responsible for the availability of amenities. However we do expect the amenities described within our website to be available between the hours of 9.00am and 5.30pm as a minimum. Please note that the community of Watersong Resort, Davenport, Florida only permits family (domestic) vehicles to be parked or stored on or outside any property on the drive way, or on the designated parking space adjacent the Club House. Recreational Vehicles are not allowed on Watersong Community. Cars parked on the street will be towed and a fine will be levied. Please be aware that there is on-going construction on this community but disruption is kept to a minimum as the builders are sympathetic to the needs of the owners and their guests and the rental rates have been discounted accordingly. Insurance The guest is responsible for taking out adequate insurance to cover all risks. No liability is accepted by the owner for loss of mains services or failure of appliances, loss of use of pool, nor any actions taken in the vicinity of the property by any authority over which the owner has no control. The alarm system must be used when the villa in not habited. The villa is situated on a new community which is still under construction, the owner or the Management Company cannot be held responsible for any ongoing construction or alterations to existing villas or any noise on or around the community. Force Majeure The owner or their Management Company do not accept any liability whatsoever and no compensation or other payment will be made for loss, damage or injury caused by Force Majeure (e.g. war, strikes, adverse weather, disasters, earthquakes, terrorism, transportation or other events beyond the owner’s control). Smoking Policy For the comfort and safety of our guests, smoking is not permitted anywhere in the home. However, guests may smoke in the pool area and surrounding gardens. Ashtrays are provided for guests use. If guests are found to have smoked inside the villa, the full security deposit will be forfeited to cover the costs of cleaning the Air Conditioning System and fumigating furnishings etc... Animals and Pets Animals and pets are not permitted in the villa. Complaints In the unlikely event that you should have a problem with our rental home or its facilities, please bring this to the attention of our Management Company immediately so they can investigate and attempt to resolve the issue locally. If you are still dissatisfied with the outcome, please send the complaint in writing to our management company within 14 days of your return home and send us a copy. If you do not bring your complaint to our management company's attention immediately, you will have not allowed them the opportunity to satisfactorily resolve your problem - in these circumstances, we will be unable to assist you with your complaint - we cannot try to put things right for you when you have returned home! Please note, however, that we cannot accept responsibility for the actions or omissions of our management company staff or the staff on the complex. GENERAL Guest shall not unreasonably withhold consent to Owner, its contractors, agents, employees, etc., to enter the unit from time to time, for maintenance, repair, improvement, care and management of the premises. Passports and Visas: European citizens travelling on the visa waiver scheme and staying for less than 90 days should make sure they hold a full European national country passport which is valid for at least six months beyond their last day. European travelers are required before traveling to obtain to the United States an Electronic travel authorization. You can apply online for the required travel authorization on the website of ESTA (Electronic System for Travel Authorization). It is advisable to do this as early as possible, but not later than 72 hours before departure. Once you have approval, then it is valid for two years or until your passport expires. The applications of the electronic travel authorization costs $ 14. Go to: https://esta.cbp.dhs.gov/estaSubmission. Submission of the booking form constitutes acceptance of a contract on these terms subject to US Law and the exclusive jurisdiction of the US Courts.
For Holten:
Booking and Payment: The person who initiated the booking contract is responsible for all payments in respect of the booking. Reservations will be confirmed upon payment of an advance payment. This amount should be sent within 5 days of the initial telephone or e–mail booking or your option will be automatically released. The balance should be paid no later than 8 weeks prior to the commencement of rental. Should payment not arrive by this time the booking may be cancelled and the cancellation charges below will come into effect. Full payment will be required for bookings made within 8 weeks of departure. Only the individuals shown on the booking form are allowed in the villa up to a maximum of 6 persons. Cancellations You may cancel your booking at any time. Cancellation charges will apply as follows: If the balance of payment is not made in full 8 weeks prior to the commencement of the rental, we reserve the right to cancel the booking and the deposit will be forfeit. If cancelled between 6 and 8 weeks before the arrival date at the property, 50% of the full fee will be forfeit. If cancelled between 4 and 6 weeks before the arrival date at property, 75% of the full fee will be forfeit. Cancellation within 4 weeks of arrival date, the full rental will be forfeited. We will endeavor to re-let the villa on similar terms if you cancel. If we are successful in doing so, the deposit only will be forfeited. All cancellations must be confirmed by the person named on the booking form. Unavoidable Changes If circumstances arise beyond our control, we reserve the right to cancel the booking and in such event all sums paid will be refunded. No interest or compensation will be paid. Or alternatively, subject to availability we will offer alternative premises of similar standard if a major change in the booking is necessary. If this is necessary we will endeavor to give as much notice as is reasonably possible. However, if the guest does not wish to be relocated then all sums paid for the property shall be returned without interest or compensation. Security Deposit A refundable security deposit is meant to cover any breakage, damage or losses whilst staying in the villa. The guest is solely responsible for any damages or breakages that may be caused to the villa or its contents. All or part of the security deposit may be retained by them to cover excess cleaning costs, replacement or repairs to the villa or its contents, excessive utility bills, e.g. leaving appliances on throughout your stay or created by external doors being left open whilst the air-conditioning is on. The Management Company will check the villa before and after a guest rental. Any defects or damage found on arrival must be notified to the Management Company within 24 hours of arrival or you may be held liable. Arrival/Departure The premises will be available for occupation from 4.00pm on the first day of the rental period and must be vacated by 10.00am on the day of departure. Liability No liability is accepted by the owner or their Management Company whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the villa or pool. This waiver extends to people visiting the villa as guests of the guest(s). De Borkeld The Borkeld is a rural area of the municipality of Rijssen-Holten. The road through our land is our property, but with a right of way for passage. The parking across the road is also our property and you are allowed to park. Insurance The guest is responsible for taking out adequate insurance to cover all risks. Neither liability is accepted by the owner for loss of mains services or failure of appliances, nor any actions taken in the vicinity of the property by any authority over which the owner has no control. Smoking Policy For the comfort and safety of our guests, smoking is not permitted anywhere in the home. However, guests may smoke on the terrace area and surrounding gardens. Ashtrays are provided for guests use. If guests are found to have smoked inside the villa, the full security deposit will be forfeited to cover the costs of cleaning and fumigating furnishings etc. Animals and Pets Animals and pets are not permitted in the villa. Security We value your privacy and therefore please be informed that we have several dummy cameras for your safety and ours. Only the one pointed at the drive way is real. Complaints In the unlikely event that you should have a problem with our rental home or its facilities, please bring this to the attention of our Property Manager immediately so they can investigate and attempt to resolve the issue locally. If you are still dissatisfied with the outcome, please send the complaint in writing to our Property Manager within 14 days of your return home and send us a copy. If you do not bring your complaint to our Property Manager’s attention immediately, you will have not allowed them the opportunity to satisfactorily resolve your problem - in these circumstances, we will be unable to assist you with your complaint - we cannot try to put things right for you when you have returned home! Please note, however, that we cannot accept responsibility for the actions or omissions of our property management company staff or the staff on the complex. Submission of the booking form constitutes acceptance of a contract on these terms subject to Dutch Law and the exclusive jurisdiction of Dutch courts.
